Listening is one of the most necessary, and least practiced, leadership skills in business and life today. And lest you think lack of listening is a new phenomenon, brought on by the last few decades of tech advances that have created tech distractions, think again. Harvard Business Review found in 1957 that people remember only about half of what they hear, even when they're trying really hard to dial in. In this episode, BEYOND THE CRUCIBLE host and Crucible Leadership founder Warwick Fairfax explains why great leaders listen -- and how they can do it better to get past crucible moments and avoid additional ones. One of the critical keys, he tells co-host Gary Schneeberger, is asking good questions of your team to gather information from them that can help enhance your vision and, just as important, signal to them clearly that you're not just paying "ear service" to the insights they're sharing with you. "The price of engagement from your team," Fairfax notes, "is listening."
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